Business Model

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“What?! You’re leaving?!”

By Anna Masker In standard20th January, 2017 “What?! You’re leaving?!”

The business owner on the other end of the line still sounded shell shocked. His bookkeeper had just walked into his office to announce she was quitting. He was calling us for some emergency transition help. Like many small businesses, this woman ran his whole back office operation. She managed cash, she paid the bills,

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WHEW!!

By Anna Masker In standard4th January, 2017 WHEW!!

Whew! Whether you are breathing a sigh of relief that you can put a dismal 2016 behind you or breathing a sigh of gratitude for the break the holidays provided from your record-breaking year, the start of the new year is a good time to pause and reflect on the good and the bad of the previous

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The Learnings are in the Gaps

By Anna Masker In standard16th December, 2016 The Learnings are in the Gaps

“The learnings are in the gaps!”  I exclaimed. My team looked puzzled.  We were having an internal meeting, talking about how to explain to the client the value of (and the difference between) P&L Projections and a Business Plan.  We get it.  To us, it’s a no-brainer, a slam-dunk, a need-to-have-to-run-your-business, type of investment.  But,

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Bye-Bye Bookkeeper, Your Job is Becoming Obsolete

By Anna Masker In standard30th November, 2016 Bye-Bye Bookkeeper, Your Job is Becoming Obsolete

I’m just going to say, I’m glad we offer advisory and other services outside of bookkeeping, because if I were a straight-up bookkeeper today, I’d be seriously concerned about my job. That’s the message I took away from a recent accounting conference I attended after first-hand discussions with various technology providers exhibiting. Technology is making

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Death by DIY

By Anna Masker In standard17th November, 2016 Death by DIY

The client called me almost 6 months after we had originally spoken.  They had chosen to take our suggested solution and implement it themselves, saying it was cheaper to do it in house rather than to hire us. Six months later, what they had was a bigger mess than what they started with.  Unfortunately, they

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Squirrel!!!

By Anna Masker In standard3rd November, 2016 Squirrel!!!

It’s conference season for me.  I’ll admit, at these conferences I’m like a kid in a candy shop. It’s the new technology that gets me excited, and there are so many new developments even since last year, it’s unbelievable. I find myself saying again and again, “oh, we could use that…” or, “our client would LOVE

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Spooked by Risk?

By Anna Masker In standard24th October, 2016 Spooked by Risk?

There was once a time that my kids hated the scary characters roaming the street on Halloween.  They would give every ghoul or goblin a full 6 feet of clearance as we passed, and would cling to my hand a little tighter.    I miss those days.   Now my kids are all over Halloween,

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Pay attention to Project Velocity

By Anna Masker In standard13th October, 2016 Pay attention to Project Velocity

Here’s a common scenario:  You are in your post-project wrap up meeting.  The team finished the project under budget and within the allotted hours.  The client is satisfied with the work and everyone on the team starts congratulating themselves on a “job well done.” Except no one mentions that the project took 3 months longer

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Managing by Matching

By Anna Masker In standard29th September, 2016 Managing by Matching

Sometimes when we do our monthly reviews with clients, a theme appears.  This month it was matching. Matching means making sure that revenues and expenses are matched in the same period.  In layman’s terms it simply means if you invoiced a client for work done in that month, you want to make sure all the

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Can you afford to hire another person?

By Anna Masker In standard15th July, 2016 Can you afford to hire another person?

It’s the classic chicken or the egg situation. Do you hire a new person to handle all the new business you think is going to come in?  Do you wait for the new business to come in then hire someone? It’s the age-old question every entrepreneur has had to consider. Hiring a new person is

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