- It’s Okay – Walk Away In standard
There was once a time that my kids hated the scary characters roaming the street on Halloween. They would give every ghoul or goblin a full 6 feet of clearance as we passed, and would cling to my hand a little tighter. I miss those days. Now my kids are all over Halloween,
It’s football season, and with it comes the donning of team jerseys, trips to football stadiums, and Monday-morning quarterbacking. It got me thinking about team playbooks. Guarded like gold, and critical to a team’s success, a player wouldn’t be allowed on the field without having memorized all the plays. Yet, many businesses operate every day
There is a lot of big data in your small business. OK, maybe not the Big Data that Google and Facebook capture… rather, the everyday data that, if you could harness it, would give you big insights and even bigger results. That’s what we consider big data in small business. The key is harnessing that
There was something suspicious about that charge on the bank statement. The client didn’t remember making that purchase. They just happened to open the statement email and log into their account to see their statement balance. Noticing it was unusually low they–“just out of curiosity”– looked to see what they were spending their money on.
Again! The customer didn’t pay again! It was the third month in a row that my client’s customer had some excuse as to why they couldn’t– or wouldn’t– pay. When I looked at my client, I had to ask: “When did you become a bank? Because I thought you were in a completely different line
“You’re getting too big for your britches!” I found those words spilling out of my mouth as I scolded my 10 year old, to which he responded perplexed, “Mom, what are britches?” I couldn’t help but laugh as his sincere curiosity made my admonishment more of a joke than a parenting win. How often did
Did you know you barely made payroll this week? Surely you would have heard about it from your office manager or bookkeeper. But they didn’t say anything, so all’s good, right? Maybe not. Here’s a common scenario: The owner pops their head in to the bookkeeper or office manager’s office and says “are we good
Wash, Rinse, Repeat. When you use your washing machine you expect it to follow the same process each time you use it. Your clothes go in dry and dirty and come out wet and washed….every single time. Why can’t that consistency happen with your business? It can with the implementation of documented Standard Operating Procedures,
What would have happened to the Titanic if they knew about the size of the iceberg before they hit it? If you aren’t getting the right– and timely– information from your accounting department, it may be a sign that it may need an overhaul.
Ask any business owner if they ever have enough money or enough people to get the job done and their answer is probably a guffaw and a resounding “NO!”
When you ask them who they need (in a perfect world) you’ll hear they need sales people, operations people and line workers. Rarely do they say they need this one critical position.
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